Security Management

For security managers and operators

Take customer calls

Record all calls and incidents

Manage incident flow

Dispatch and keep in contact with field staff

Excellent for Security Management

CallTaker's security management software can be used for all sorts of security organisations and security operators. CallTaker security management software will allow you to easily monitor sites and situations and record every event that happens. CallTaker security management software makes it easy to manage security staff, locations, incident logging, customer service, dispatching security staff and more.

Integrate Maps, CCTV, Voip Applications and more

CallTaker security management software offers 2 main control panels as well as one additional control panel that are specific to the site, equipment, customer or whatever you set the field as. The control panels are fully dynamic and change depending on the option selected. You can embed almost any file, document, web based application or URL into the control panel. You might want to embed a Google map, a car park management system such as x-parc, CCTV viewing software, VoIP software, a floor layout plan using smart draw or a number of other applications or files to enable your staff to easily control and manage your site.

Better transparency over your team and sites

CallTaker security management software has a range of analytical tools such as reports and live graphs that will allow you to analyse your organisation more easily and in more detail than ever before. The data can be used to manage staff between busy and quiet periods, see what sites have the most incidents, and what issues occur more frequently allowing you to better plan for the future.

Easily dispatch staff and record incidents

CallTaker security management software is cloud based, so your team will always be connected. From a main location your staff can easily assign field security staff to attend a site or incident, and the complete workflow is recorded step by step so you know from start to finish what went on. Field staff can also easily record the result of their call out and even communicate with base staff using CallTaker's team chat feature.