Products

CallTaker online task management has a range of products to suite all business types

CallTaker is a flexible online task management tool for business. With a range of products, we are sure you will find the right product for your needs. CallTaker can also be tailored to suit any specific needs you or your business may have. Browse our list of task management software products below.

Car Park Management

CallTaker for car park management software can be used for car park operators, owners and managers. We have worked together with car park operators to develop a unique set of tools and functions that enable staff to monitor and manage car parks like never before. With more advanced analytics and control, CallTaker for car parks is perfect for helping you control and manage your car park. Calltaker also works with Amano X-Parc car park management system.


Security Management

CallTaker's security management software can be used for all sorts of security organisations and security operators. CallTaker security management software will allow you to easily monitor sites and situations and record every event that happens. CallTaker security management software makes it easy to manage security staff, locations, incident logging, customer service, dispatching security staff and more.

Facility Management

Monitoring and managing facilities can be a complicated task with many factors involved. CallTaker facility management software makes this task easy. With a range of tools and features to make managing facilities easier then ever before. With CallTaker facility management software, you can always be on top of your facilities and sites.


Help Desk Management

CallTaker help desk management software is perfect for any type of support or help desk environment. Internal or external, CallTaker help desk management software makes it easy for support staff to assist customers by providing staff with one touch how to scripts and other important information. CallTaker help desk management software also makes it easy for staff to escalate calls to technicians or engineers. All tasks can be tracked form start to finish so you can ensure that you are on top of work and customers are kept satisfied.

Workflow Management

CallTaker workflow management is easy to use and monitor. Easily create teams and departments and assign responsibilities to each. Easily create tasks and assign or escalate them to staff, teams or departments. CallTaker workflow management takes the guess work out of assigning tasks by telling staff what team or department is responsible for each job or task.


Issue Tracking Management

CallTaker issue tracing and resolution management software allows you to easily log incidents, issues and bugs and makes and easily manage the resolution path. CallTaker issue tracking and resolution management can be used in various types of organisations for various different situations such as bug tracking for development teams, accident or incident resolution for staff or customers, and complaint handling just to name a few.

Customer Service/Call Centre Management

CallTaker customer service management software is perfect for any type of support or customer service environment. Internal or external, CallTaker customer service management software makes it easy for support staff to assist customers by providing staff with one touch how to scripts and other important information. CallTaker customer service management software also makes it easy for staff to escalate calls to senior staff or escalation points. All calls can be tracked from start to finish so you can ensure that you are on top of work and customers are kept satisfied.


Dispatch Management

CallTaker dispatch management software is flexible and easy to use. CallTaker dispatch management software can be used for a range of dispatch operations such as dispatching field technicians, service staff, call outs, deliveries, trades people and more. CallTaker dispatch management is easy to set up and even easier to use. With CallTaker dispatch management software, you will have you dispatching under control in no time.

Other CallTaker Products:

Car Park Management


>> Learn More

Security Management


>> Learn More

Facility Management


>> Learn More

Help Desk Management


>> Learn More


Workflow Management


>> Learn More

Issue Tracking


>> Learn More

Customer Service/Call Center Management


>> Learn More

Dispatch Management


>> Learn More